At Windsor Taekwondo, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://windsortaekwondo.com or engage with our services.
By accessing or using Windsor Taekwondo's website and services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. This policy is effective as of the date listed at the bottom of this page and may be updated periodically to reflect changes in our practices, technology, or applicable laws.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information and your rights regarding your data.
Information We Collect
- Personal Information: When you fill out a form to book a free trial lesson or otherwise contact us, we collect information including your full name, email address, phone number, and date of birth.
- Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site.
- Cookies and Similar Technologies: We use cookies and similar technologies to provide a better browsing experience, analyze site traffic, and personalize content.
How We Use Your Information
- Service Delivery: To process your free trial booking request, communicate with you, and provide information about our classes and programs.
- Improvements: To analyze usage of our website and improve our offerings, services, and communications.
- Marketing Communications: To send updates, promotional materials, or newsletters related to Windsor Taekwondo. You may opt out of marketing communications at any time.
- Security and Fraud Prevention: To protect our website, data, and business from unauthorized access, fraud, or other illegal activities.
- Legal Compliance: To comply with legal obligations, court orders, or regulatory requirements.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. However, we may share information in the following limited circumstances:
- Service Providers: We may share information with trusted third-party service providers who help us operate our website, conduct our business, or provide services to you (e.g., hosting services, marketing tools).
- Legal Requirements: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Windsor Taekwondo, our students, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction subject to the protections outlined in this Privacy Policy.
- With Your Consent: Where you have explicitly authorized us to share your data with specific third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption and secure data transmission methods
- Access control systems and authentication processes
- Regular reviews of our data collection, storage, and processing practices
- Staff training in data protection and privacy principles
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Factors influencing our retention periods include:
- Legal and regulatory obligations
- Potential disputes or enforcement of our agreements
- The need to maintain accurate records of your interactions with us
When personal data is no longer required, we securely delete or anonymize it.
Your Rights and Choices
Under data protection laws such as GDPR, you may have rights including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that inaccurate data about you be corrected.
- Deletion: Request that your personal data be deleted, subject to certain exceptions.
- Restriction: Request restrictions on the processing of your personal data.
- Objection: Object to processing of your personal data based on legitimate interests.
- Data Portability: Request your data in a portable format.
- Withdraw Consent: Withdraw consent for data processing where consent has been previously provided.
To exercise your rights, please contact us using the details provided in the "Contact Us" section below. We will respond in accordance with applicable laws.
International Data Transfers
If your personal data is transferred outside the UK or EEA, we ensure that appropriate safeguards are in place to protect it, such as the use of Standard Contractual Clauses approved by relevant authorities.
Children's Privacy
Windsor Taekwondo's services are directed to individuals of all ages, including children. When we collect personal data from individuals under the age of 16, we require parental or guardian consent where required by law. If you believe that a child has provided us personal data without appropriate consent, please contact us so that we can address the situation.
Third-Party Links and Services
Our website may contain links to third-party websites, services, or applications that are not owned or operated by Windsor Taekwondo. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access.
Cookie Policy
Windsor Taekwondo uses cookies and similar tracking technologies to enhance the functionality of our website and gather information about your usage patterns.
- Essential Cookies: Necessary for the website to function properly.
- Performance Cookies: Help us analyze how visitors interact with the site to improve user experience.
- Functionality Cookies: Remember your preferences and personalize content.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our practices. If material changes are made, we will notify you by updating the "Last Updated" date below or by other appropriate means.
Please review this Privacy Policy periodically for any updates or changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We will respond to your inquiry promptly and in accordance with applicable law.
Dispute Resolution
If you have concerns about how we handle your data that we cannot resolve directly, you have the right to lodge a complaint with your local data protection authority or regulator.
